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Journal of Nursing Care Quality:
doi: 10.1097/01.NCQ.0000347450.90676.d9
Article

Bedside Handover: Quality Improvement Strategy to “Transform Care at the Bedside”

Chaboyer, Wendy PhD, RN; McMurray, Anne PhD, AM; Johnson, Joanne MHS, RN; Hardy, Linda RN; Wallis, Marianne PhD, RN; (Sylvia) Chu, Fang Ying MN, RN

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Abstract

This quality improvement project implemented bedside handover in nursing. Using Lewin's 3-Step Model for Change, 3 wards in an Australian hospital changed from verbal reporting in an isolated room to bedside handover. Practice guidelines and a competency standard were developed. The change was received positively by both staff and patients. Staff members reported that bedside handover improved safety, efficiency, teamwork, and the level of support from senior staff members.

© 2009 Lippincott Williams & Wilkins, Inc.

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