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Addressing Poor Retention of Infants Exposed to HIV: A Quality Improvement Study in Rural Mozambique

Ciampa, Philip J. MD, MPH*,†; Tique, José A. MD*,‡; Jumá, Nilton MD; Sidat, Mohsin MD, PhD§; Moon, Troy D. MD, MPH*,‡; Rothman, Russell L. MD, MPP; Vermund, Sten H. MD, PhD*

JAIDS Journal of Acquired Immune Deficiency Syndromes: June 1st, 2012 - Volume 60 - Issue 2 - p e46–e52
doi: 10.1097/QAI.0b013e31824c0267
Implementation and Operational Research: Epidemiology and Prevention

Objective: Early infant diagnosis (EID) is the first step in HIV care, yet 75% of HIV-exposed infants born at 2 hospitals in Mozambique failed to access EID.

Design: Before/after study.

Setting: Two district hospitals in rural Mozambique.

Participants: HIV-infected mother/HIV-exposed infant pairs (n = 791).

Intervention: We planned 2 phases of improvement using quality improvement methods. In phase 1, we enhanced referral by offering direct accompaniment of new mothers to the EID suite, increasing privacy, and opening a medical record for infants before postpartum discharge. In phase 2, we added enhanced referral activity as an item on the maternity register to standardize the process of referral.

Main outcome measure: The proportion of HIV-infected mothers who accessed EID for their infant <90 days of life.

Results: We tracked mother/infant pairs from June 2009 to March 2011 (phase 0: n = 144; phase 1: n = 479; phase 2: n = 168), compared study measures for mother/infant pairs across intervention phases with χ2, estimated time-to-EID by Kaplan–Meier, and determined the likelihood of EID by Cox regression after adjusting for likely barriers to follow-up. At baseline (phase 0), 25.7% of infants accessed EID <90 days. EID improved to 32.2% after phase 1, but only 17.3% had received enhanced referral. After phase 2, 61.9% received enhanced referral and 39.9% accessed EID, a significant 3-phase improvement (P = 0.007). In adjusted analysis, the likelihood of EID at any time was higher in the phase 2 group versus phase 0 (adjusted hazard ratio: 1.68, 95% confidence interval: 1.19 to 2.37, P = 0.003).

*Department of Pediatrics, Vanderbilt Institute for Global Health, Vanderbilt University School of Medicine, Nashville, TN

Division of General Internal Medicine and Public Health, Vanderbilt University, Nashville, TN

Friends in Global Health, LLC, Avenida dos Trabalhadores, Quelimane, Mozambique

§Department of Microbiology, Universidade Eduardo Mondlane, Maputo, Mozambique.

Correspondence to: Philip J. Ciampa, MD, MPH, Vanderbilt University Institute for Global Health, 2525 West End Avenue, Suite 725, Nashville, TN 37203 (e-mail:

Supported by PEPFAR through the CDC Global AIDS Program (grant U2GPS000631). Dr P.J.C. was supported by the Veteran's Affairs Quality Scholars Fellowship Program. Dr J.T. was supported, in part, by NIH grant # D43TW001035 (AIDS International Training and Research Program).

Funders had no role in study design, data collection, analysis, decision to publish or preparation of the article.

The authors have no conflicts of interest to disclose.

Supplemental digital content is available for this article. Direct URL citations appear in the printed text and are provided in the HTML and PDF versions of this article on the journal's Web site (

Received October 13, 2011

Accepted January 17, 2012

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In 2009, an estimated 370,000 children acquired HIV infection through vertical transmission; although this number represents a 24% reduction in new infections since 2001, the persistence of new infections from mother-to-child transmission highlights the continued importance of HIV testing of at-risk infants.1 Successful prevention of mother-to-child transmission of HIV remains a challenge especially in many resource-limited settings where HIV is highly prevalent, making testing of exposed infants particularly important.1–5 Early infant diagnosis (EID) of HIV using dried-blood spot polymerase chain reaction (DBS-PCR) testing has been shown to be feasible and effective for use in these settings and allows for prompt identification and treatment of infected infants.6,7 Since early combination antiretroviral treatment (cART) significantly reduces infant mortality from HIV infection, successful EID programs are a crucial part of efforts to reduce the burden of HIV disease.8

Despite the importance of EID, program performance in many resource-limited settings has been disappointing, and factors such as patient attrition remain important barriers to higher uptake of testing.9–12 Infants who fail to access EID, in addition to missing the opportunity for prompt diagnosis of early HIV transmission, are deprived of the other HIV-related services bundled with testing, such as cotrimoxazole prophylaxis, breastfeeding counseling, and testing for late transmission of infection. Although socioeconomic factors are often cited as drivers of poor access to EID,4,5,10,13 there is increasing attention to the role that strengthening health systems may play in improving access and other program outcomes.9,14–16

In our previous work at one district hospital in Zambézia Province, Mozambique, we found that only 25% of all HIV-exposed infants born at the hospital returned for EID, though 49% of their mothers returned for their own HIV care.17 We hypothesized that this discrepancy was due in part to operational factors and tested the idea that quality improvement methods could be used to design an intervention to improve infant retention in the EID programs at 2 district hospitals in Zambézia Province.

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Zambézia Province is located in central Mozambique, is predominantly rural, and had an estimated adult HIV prevalence of 12.6% in 2009.18 HIV screening is routinely offered to women seeking prenatal care, and those who are HIV infected are offered antiretroviral prophylaxis or cART when eligible by national guidelines.19 EID services are offered in specialized clinics at all district hospitals in the province on an outpatient basis; these services include HIV testing of at-risk infants by DBS-PCR, provision of cotrimoxazole prophylaxis, and HIV-specific counseling and support (Table 1). We conducted this study at 2 district hospitals in Zambézia Province, in the districts of Alto Molócuè and Namacurra.



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Design, Population, and Measures

We used the conceptual framework for quality improvement developed by Langley et al21 to assess the process of care delivered to HIV-infected mothers who gave birth to a live infant at the 2 study hospitals, design and implement 2 phases of intervention, and evaluate the interventions using a before/after study design. All HIV-infected mother/HIV-exposed infant pairs born at the district hospitals of Alto Molócuè and Namacurra between June 2009 and December 2010 were eligible for analysis; this 19-month interval was defined as the enrollment period. The primary study outcome was the proportion of hospital-born HIV-exposed infants who successfully accessed EID within 90 days of birth. Secondary outcomes were as follows: (1) the proportion of infants who accessed EID regardless of time; (2) the time to the initial EID visit; (3) the proportion of postpartum HIV-infected women who received the study intervention; and (4) the proportion of HIV-exposed infants who were tested for HIV by DBS-PCR. Demographic information routinely collected as part of clinical care was abstracted as part of the study evaluation. Clinical data from all mother/infant pairs were tracked for at least 3 months from birth; final data collection took place in April 2011.

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Process of EID Referral at Baseline (Phase 0)

All women who presented for labor at both study hospitals had their HIV status ascertained on intake; women with unknown HIV status or who tested negative more than 3 months before delivery were given a rapid HIV test on an opt-out basis. Clinical data for each HIV-infected mother were recorded in a maternity register; this included information such as basic demographics, cART regimen and administration, and date/time of delivery. Post-delivery HIV-infected women were given postpartum counseling before discharge regarding the need to return with their infants for EID in 1 month. Counseling was conducted by the maternal/child health nurses and took place in an open maternity ward, often proximate to other patients. After counseling was completed, mothers and infants were discharged from the hospital. For infants who returned with their mothers to access EID, the infant was enrolled in the EID clinic, and basic demographic information about the mother and the infant were recorded in a clinic register. An infant medical record was also generated by the EID nurse during enrollment. Mothers were counseled to return to the EID clinic with their infant for subsequent visits. At both study sites, prenatal, maternity, and EID services took place in 3 separate structures within a roughly 50-meter radius on the hospital grounds.

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Phase 1 Intervention

Staff were introduced to the Langley et al21 model for quality improvement (QI) and were given the opportunity to participate in the process of designing an intervention aimed at impacting infant retention in EID. This model of QI conceptualizes the process of improvement around the plan-do-study-act cycle. The model guides the process of the following: (1) setting specific aims for improvement, mapping the process of care to identify key barriers, and developing an intervention to address those barriers (plan); (2) implementing a pilot intervention (do); (3) evaluating the effectiveness of the pilot intervention (study); and (4) scaling, modifying or discarding the intervention based on that evaluation (act). The model is iterative, and the goal is for each plan-do-study-act cycle to incorporate the experience of the previous phase of improvement to achieve better outcomes over time.

We conducted unstructured interviews with maternal/child nursing staff at both hospitals and revealed several potential barriers facing HIV-infected women that could possibly prevent EID access for their newborn. We focused discussion on barriers that could be possibly overcome with a clinic-based intervention. Staff identified the standard process of referral to the EID clinic during maternity discharge as a potential target for improvement for 3 reasons as follows: (1) after standard referral counseling, many women lacked adequate knowledge of the need for EID or the location of EID services; (2) the lack of privacy for women during referral counseling possibly increased stigma and decreased the effectiveness of counseling; and (3) the ability to track HIV-exposed infants who dropped out of care was limited by the practice of deferring initiation of the medical record until the time of the initial EID visit.

To address these barriers, several nurses working in Namacurra district hospital described their attempt to enhance the process of referral to EID for their postpartum patients by offering to accompany them to the site of EID at the time of maternity discharge. Within the EID suite, these nurses offered counseling in a private setting and initiated a medical record for infants before discharge (Fig. 1). After this idea was introduced to all nursing staff at both study hospitals, staff agreed to implement enhanced referral as standard practice at both sites in September 2009 as a phase 1 intervention. This intervention had 3 components as follows: (1) all HIV-infected postpartum women who gave birth in the maternity ward would be offered the opportunity to be accompanied by one of the maternity nurses to the site of EID services before discharge; (2) in the privacy of the EID clinic suite, a mother would be offered HIV counseling by the accompanying nurse that focused on care of her at-risk infant and the need for EID; and (3) information about the newborn infant would be recorded in the clinic register and a medical record would be generated.



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Phase 2 Intervention

In August 2010, we reviewed data from the first phase of improvement and performed an interim analysis to evaluate the effectiveness of enhanced referral on retention; early results were promising and published previously.20 To further improve outcomes, a second phase of improvement was introduced aimed at improving the proportion of eligible women who received enhanced referral at both sites. Staff feedback indicated that factors such as staff turnover and difficulty remembering to offer enhanced referral to patients in the context of their other duties were major barriers to offering enhanced referral to more patients.

With these barriers in mind, we sought to standardize the process of referral by adding a column in the maternity register for nurses to sign if they had offered their postpartum patient enhanced referral and accompanied her to the EID suite. Staff felt that this intervention would improve recall, allow for accountability, and allow them to document this activity in the same way they did for their other clinical duties. This intervention was formally implemented at both sites in August 2010.

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Data Analysis

The study protocol was reviewed and approved by the National Committee of Bioethics for Health in Mozambique and the Institutional Review Board of Vanderbilt University. Both committees approved a waiver of informed consent for participants.

We reviewed mothers' charts and abstracted relevant data of all HIV-infected mothers who delivered a live infant from June 1, 2009, through September 11, 2009 (phase 0); September 12, 2009, through August 20, 2010 (phase 1); and August 21 to December 31, 2010 (phase 2). Maternal/child follow-up for EID and infant HIV testing by DBS-PCR were determined by review of the maternity and EID service register. Maternal names, home village, and infant date-of-birth were abstracted from the maternity register for all HIV-infected/HIV-exposed infant pairs; maternal name, home village, and infant date-of-birth were abstracted from EID clinic registers. Mother/infant pairs with matched identifiable information on both registries were considered to have accessed EID. All mother/infant pairs were tracked from the time of birth until either an initial EID visit or the end of the study period (March 2011).

Selected sociodemographic characteristics of the study population were reported as medians or proportions; these were tabulated to describe woman/infant pairs in each interventional phase and separately by receipt of standard versus enhanced referral. Pearson χ2 test was used to compare the characteristics of woman/infant pairs in each intervention phase and separately for pairs who received standard versus enhanced referral. We compared the aggregate rate of infant EID access before (phase 0) and after implementation of enhanced referral (phase 1) and the register of maternity activities (phase 2) using an intention-to-treat analysis. The proportion of mothers who received enhanced referral, infants who accessed EID within 90 days of life, infants who accessed EID regardless of time, and the infants who were tested for HIV by DBS-PCR were compared across intervention phases, assessing statistical significance by the χ2 test for trend. Kaplan–Meier estimates were used to compute time-to-EID access by intervention phase; estimates were compared by log-rank test. A second set of Kaplan–Meier estimates were used to compute time-to-EID by receipt of enhanced versus standard referral to estimate the effectiveness of each intervention by per-protocol analysis. Cox proportional hazard models compared time-to-EID by intervention phase (intention-to-treat) and by referral type (per-protocol). These models were adjusted for known demographic predictors to follow up (selected a priori), including maternal age, source of income, number of children, cART status, distance from home to the hospital (≥ or <10 km) and hospital site. Missing demographic information was accounted for using multiple imputation methods.

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A total of 791 records representing discrete mother/infant pairs from hospital births between June 2009 and December 2010 were included in analyses (phase 0: n = 144, phase 1: n = 479, phase 2: n = 168). During the 19-month study enrollment period, 507 women delivered at the district hospital in Namacurra and 284 delivered in Alto Molócuè. Mothers were predominately young (median age: 22 years), worked in agriculture (78.0%), and lived within 10 km of the district hospital (82.4%). In the total sample, 19.2% of women were receiving cART during pregnancy (Table 2). Although there were no statistically significant differences in demographic characteristics between women in the phase 0 and phase 1 populations, women in the phase 2 population were more likely to have jobs in agriculture, to live ≥10 km from the hospital and to be receiving cART for their HIV infection. A greater proportion of women who received enhanced referral were receiving cART compared with those who received standard referral (28.0% vs. 15.3%, P < 0.001). Women who received enhanced referral also had a higher median number of children (2 vs. 1, P < 0.001). There were no statistically significant differences for women in the enhanced versus standard referral group for median age, occupation type, or distance to the hospital (see Table, Supplemental Digital Content 1,



At baseline (phase 0), 9.0% of postpartum women received enhanced referral and 25.7% returned to access EID for their infant within 90 days. The women who received enhanced referral during phase 0 reflect the work of the nurses in Namacurra who developed the intervention before the commencement of the present study. After implementation of the phase 1 intervention, 17.3% of women received enhanced referral, and 32.2% accessed EID for their infant within 90 days. After implementation of the phase 2 intervention, 61.9% of women received enhanced referral and 39.9% accessed EID within 90 days. Improvement was statistically significant for both receipt of enhanced referral (P trend < 0.001) and EID (P trend = 0.007) across the interventional phases. Likewise, the proportion of mother/infant pairs who accessed EID at any time point improved significantly after the 2 intervention phases (38.2% vs. 40.5% vs. 58.9%, P trend < 0.001), as did the proportion of infants who were tested for HIV with DBS-PCR during the initial EID visit (28.5% vs. 34.0% vs. 51.2%, P < 0.001) (Table 3). For women who received standard referral, there was no evidence of change across intervention phases in the proportion who accessed EID for their infants within 90 days (26.7% vs. 28.0% vs. 21.9%, P trend = 0.6) or at any follow-up time (39.7% vs. 36.4% vs. 31.3%, P trend = 0.5).



Figure 2 depicts the time to EID access for mother/infant pairs by intervention phase and by receipt of standard versus enhanced referral. In multivariable analyses adjusting for maternal age, number of children at home, distance from home to the health center, source of income, maternal cART status and hospital site, there was a small, nonsignificant increase in the likelihood of accessing EID for mother/infant pairs during the phase 1 versus phase 0 intervention [adjusted hazard ratio (aHR): 1.17, 95% CI: 0.86 to 1.58, P = 0.3]. In contrast, there was a statistically significant increase in the likelihood of accessing EID for those mother/infant pairs in the phase 2 group relative to those at baseline (aHR: 1.68, 95% CI: 1.19 to 2.37, P = 0.003). Mother/infant pairs who received enhanced referral had a significantly increased rate of EID access at any time compared with those who received standard referral (66.0% vs. 36.6%, P < 0.001). There was a significant increase in the likelihood of accessing EID for women who received enhanced vs. standard referral in multivariable analysis (aHR: 1.93, 95% CI: 1.53 to 2.44, P < 0.001).



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With 2 successive interventions that focused on improving health systems barriers, the proportion of mother/infant pairs that succeeded in accessing EID within 3 months of life improved by 55% at 2 rural hospitals in Mozambique. Even after accounting for other known predictors of EID access, women who received enhanced referral were nearly twice as likely to obtain EID for their infants compared to those who received standard care. Enhanced referral improved on standard care by more tightly linking maternity and EID services through direct accompaniment and by providing privacy for women during counseling; these enhancements potentially led to more women seeking EID for their infants. Incorporating enhanced referral into the routine documentation of maternity staff improved implementation by providing a prompt for providers and a method for clinic leaders to give feedback to individual providers. The study interventions were simple, required no additional staff to execute, and were well accepted by the staff and patients. The increased number of at-risk infants who accessed EID services did not result in less consistent delivery of infant HIV PCR testing, suggesting that improving one care delivery component did not overwhelm another. These practical, logistical factors are particularly important for severely resource-constrained settings such as rural Mozambique.22

This study demonstrates the benefit that can be realized by using a quality improvement approach that fosters a partnership with front-line staff to improve performance at the local level. Enhanced referral was developed by a handful of nurses in response to their direct experience of patient need, and thus was based on contextual information that is often unavailable to those working at the programmatic level. Input from the program level provided data that acted as an objective measure of performance—something that was normally unavailable to staff—and served as an important motivating agent for change. The quality improvement approach enabled an idea that succeeded on an individual level to be spread to a larger context, on a scale that could impact an important programmatic outcome. Because the study team interacted with staff on 2 brief occasions during phase 1 and 2 planning, these interventions were sustained only by the daily action of local staff who felt a sense of ownership of the ideas they helped create.

The strengths of this study were the simplicity of the interventions, the magnitude of impact on a program indicator with significant clinical relevance, and an evaluation that accounted for known confounders. Findings from the study are limited by the uncontrolled study design and the possibility that unmeasured confounding, especially selection bias, may have had an impact on our results. Although some differences between women who received standard versus enhanced referral, such as the higher proportion of women on cART in the enhanced referral group, were accounted for in multivariable modeling, factors such as the time of discharge, content of counseling and relation of enhanced referral delivery to individual providers were not measured and may be confounding. Although we cannot exclude the possibility of a secular trend accounting for the improvement over time noted in our results, the association of receipt of enhanced referral and follow-up and the lack of improvement in follow-up over time for women receiving standard care argues strongly against this as a significant factor. The study was not designed to measure mother/infant pairs who did not receive EID due to infant mortality, or who may have accessed EID at other health facilities due to migration; since EID services are centralized and the distance between hospitals that provide these services is substantial, misclassification from migration is likely minimal. The name-matching technique used to classify mother/infant pairs as receiving enhanced referral and EID was another source of potential misclassification, but this is a conservative bias that, if present, would underestimate the impact of our program. The study was not designed to capture delivery of other EID clinic services, such as cotrimoxazole prophylaxis or breast-feeding counseling, that are also important interventions delivered to HIV-infected mother/HIV-exposed infant pairs.

Although there was a significant improvement in both implementation of enhanced referral and initial follow-up for EID, approximately 40% of eligible mothers after the second phase of intervention did not receive the study intervention; a similar proportion failed to return for EID. Although this study was not designed to explore factors that limited delivery of enhanced referral after the second interventional phase, barriers such as limited nurse staffing and high staff turnover are likely to be important. Mothers may have opted out of enhanced referral due to HIV-related stigma or fear of disclosure. The rate of increase in the proportion of women/infant pairs receiving enhanced referral was higher than the rate of increase in EID access within 90 days, whereas the rate of access to EID at any time point was more in-line with the increase in enhanced referral. It may be that enhanced referral was more effective in encouraging follow-up than it was in encouraging prompt follow-up; access to early EID may be more sensitive to sociodemographic factors such as access to transportation.

The study was not designed to discern if there are specific factors that make enhanced referral more or less effective on an individual basis; for instance, women who possess a high level of knowledge about HIV may not benefit additionally from enhanced referral. Because 44% of women who received enhanced referral did not access EID with their infants, there are barriers to access that our interventions did not address. Our study interventions would have been strengthened by incorporating patients' perspectives on barriers to EID and the acceptability of enhanced referral into our improvement strategy; both are strategies we plan to incorporate in future work. Additionally, because infants whose mothers received enhanced referral had medical records initiated before discharge, those rosters could be used in future interventions to promote active community searching for HIV-exposed infants who had not accessed EID.

Quality improvement methods have been cited as crucial tools to strengthen health systems and make the best use of available resources in developing countries.15,16 Despite the clear potential for improving processes such as prevention of mother-to-child HIV transmission and EID where successful outcomes depend on a cascade of events, this study is one of few that describe the application of quality improvement methods toward that end.14,23,24 The interventions piloted during this study are straightforward to scale-up, and we are currently in the process of using a step-wedge study design to evaluate enhanced referral at 10 district hospitals in Zambézia Province. If our expanded intervention proves successful, we believe this model for innovation and spread would have wide application to other problems and settings within low-income and middle income countries.

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The authors would like to thank the nursing staff of Alto Molócuè and Namacurra district hospitals, the women who participated in our study, Sérgio Patrício and Madalena Vundo for their assistance with implementation and data collection.

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HIV; prevention of mother to child transmission/vertical transmission; Mozambique; sub-Saharan Africa; quality improvement

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