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A Pilot Study Using Electronic Communication in Home Healthcare: Implications on Parental Well-Being and Satisfaction Caring for Medically Fragile Children

Haney, Tina DNP, MSN, CNS; Tufts, Kimberly Adams DNP, WHNP-BC, FAAN

doi: 10.1097/NHH.0b013e31824c28f2

The aim of this study was to explore the impact of a nurse-established and nurse-managed electronic communication in the form of e-mail on the self-reported well-being and satisfaction of parent's caring for medically fragile and technologically dependent children. This study was conducted in a pediatric home care agency located in the southeastern region of the United States. Nineteen parents and caregivers participated in a 3-month intervention. A quasiexperimental pre- and posttest design was used. There were no significant differences in pre- and postintervention parental self-reported well-being (p < .227) or satisfaction (p < .528). Parental qualitative comments suggest positive outcomes related to well-being and satisfaction. Further investigation into the utility of e-mail communication with parents of medically fragile and technologically dependent children cared for at home is warranted.

Tina Haney, DNP, MSN, CNS, is the Assistant Director for Nursing at ECPI University Medical Careers Institute, School of Health Sciences, Virginia Beach, Virgina.

Kimberly Adams Tufts, DNP, WHNP-BC, FAAN, is an Associate Professor and Director of Community and Global Initiatives, School of Nursing, Old Dominion University, Norfolk, Virginia.

The authors would like to thank the staff and families from Continuum Pediatric Nursing for making this research project possible.

The authors declare no conflicts of interest.

Address for correspondence: Tina Haney, DNP, MSN, CNS, 1511 Versailles Ave., Norfolk, VA 23509 (

© 2012 Lippincott Williams & Wilkins, Inc.