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Motivation to Change Chronic Illness Care: Results from a National Evaluation of Quality Improvement Collaboratives

Lin, Michael K.; Marsteller, Jill A.; Shortell, Stephen M.; Mendel, Peter; Pearson, Marjorie; Rosen, Mayde; Wu, Shin-Yi

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Abstract

Abstract: This article examines the motivation of health care professionals to improve quality of chronic illness care using the Chronic Care Model and Plan-Do-Study-Act cycles. The findings suggest that organizational attempts to redesign care require support of activities initiated by practitioners and managers and an organizational commitment to quality improvement.

© 2005 Lippincott Williams & Wilkins, Inc.

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