Empirical studies on diversity suggest that health care organizations have been slow to embrace diversity management. We propose that sensitivity to diversity, at the corporate level, moderates strategic decision making, which influences human resource management practices such as diversity initiatives. This study of 203 hospitals explored the relationships among organizational strategy, organizational sensitivity to diversity, and diversity management practices.
Kathryn H. Dansky, Ph.D., M.B.A., R.N., is Associate Professor, Department of Health Policy and Administration, Pennsylvania State University, University Park, Pennsylvania.
Robert Weech-Maldonado, Ph.D., M.B.A., is Assistant Professor, Department of Health Policy and Administration, Pennsylvania State University, University Park, Pennsylvania.
Gita De Souza, Ph.D., is Assistant Professor, Department of Business Administration, Pennsylvania State University-Delaware County Campus, Media, Pennsylvania.
Janice L. Dreachslin, Ph.D., is Professor, School of Graduate Professional Studies, Pennsylvania State University-Great Valley Campus, Malvern, Pennsylvania.
Support for this project was provided by the 1999 Health Management Research Award of the American College of Healthcare Executives. The authors thank Carolyn Scanlan and Martin Ciccocioppo of the Hospital Association of Pennsylvania for their assistance in different facets of the survey process. We also thank Fran Atkinson, Kevin Caracciolo, Dennis Bush, Monica Davis, John Russell, and Jeff Beich for their assistance in pilot testing the survey instrument.