Skip Navigation LinksHome > Spring 1995 - Volume 20 - Issue 2 > Findings of innovation research applied to quality managemen...
Health Care Management Review:
Original Article: PDF Only

Findings of innovation research applied to quality management principles for health care.

Gustafson, David H.; Hundt, Ann Schoofs

Collapse Box

Abstract

We asked health care professionals to identify and -prioritize barriers to implementing TQM in their organizations. Lack of evidence of TQM success was a commonly listed barrier. In response, we drew from research in the innovation literature that identifies factors that distinguish successful from failed efforts to innovate and improve. Applied to TQM principles, innovation findings overwhelmingly support customer and quality mindedness. To a lesser degree other principles are upheld, suggesting future research in the area.

(C) 1995 Aspen Publishers, Inc.

Login

Search for Similar Articles
You may search for similar articles that contain these same keywords or you may modify the keyword list to augment your search.