Skip Navigation LinksHome > Spring 1991 - Volume 16 - Issue 2 > Creating a total quality health care environment.
Health Care Management Review:
Original Article: PDF Only

Creating a total quality health care environment.

Milakovich, Michael E.

Collapse Box

Abstract

Until recently, health professionals lacked incentives to integrate internal management processes, depending instead on external quality assurance and regulatory standards. Competitive markets and increased regulatory pressures now encourage managers to reorient systems from a cost-driven reimbursement approach to the implementation of Total Quality Care as a management strategy.

(C) 1991 Aspen Publishers, Inc.

Login