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*Ramapo College of New Jersey; †Community Board One; ‡Nelson School of Environmental Medicine
ISEE-504
As with many other complex modern disasters, the destruction of the World Trade Center created a major demand to provide guidance to a public desperate for any information that would help answer questions about threat and safety. Accordingly, what did policy makers and scientists say to the public over time to define the continuing environmental threats and shape protective responses; how were these statements heard by affected publics, and to what extent were secondary threats (i.e., threats of harm beyond the immediate destruction of the towers) mitigated effectively as a result? Focusing particularly on the residential public of Lower Manhattan, this paper examines the limits in response to the disaster to date, pointing to necessary steps to regain public trust and assure future precaution. In particular, it is shown that significant lapses in risk communication/policy development were encountered with this disaster.
© 2004 Lippincott Williams & Wilkins, Inc.
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