Multimedia Assists Discharged Patients
White Plains Hospital has implemented a personalized multimedia system called Good to Go, which was designed by ExperiaHealth to assist patients after their discharge and cut down on readmissions. The system records discharge instructions on an iPad as the nurse gives them to the patient. Included are a description of the medical condition, a summary of the patient’s medical history, and the regimen the patient needs to follow at home.
Hospitals using Good to Go have experienced a 15 percent reduction in readmissions and a 63 percent improvement in Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) scores for questions related to discharge communication, according to data collected by ExperiaHealth. Additional details are available at www.wphospital.org.