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Communication Failures Across Facilities and at Hospital Discharge

Dawson, Liana E. MD

CONTINUUM: Lifelong Learning in Neurology:
doi: 10.1212/01.CON.0000407063.32908.d0
Practice Issues

ABSTRACT: Inadequate communication has been identified as a significant factor in paid medical claims and is highlighted as one of the fundamental causes of patient adverse events. This article recounts an actual community hospital case illustrating both interfacility and physician-to-physician communication failures and their effect on patient care. Strategies for improving communication lie in optimizing facility transfer recordkeeping requirements and in improving discharge records by sharing accountability among all providers associated with a patient's hospitalization.

Author Information

Address correspondence to Dr Liana E. Dawson, 410-9 Blanding Blvd Suite #125, Orange Park, FL 32073,

Relationship Disclosure: Dr Dawson reports no disclosure.

Unlabeled Use of Products/Investigational Use Disclosure: Dr Dawson reports no disclosure.

© 2011 American Academy of Neurology