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Physician Leadership:: Essential in Creating a Culture of Safety

GLUCK, PAUL A. MD

Clinical Obstetrics & Gynecology: September 2010 - Volume 53 - Issue 3 - pp 473-481
doi: 10.1097/GRF.0b013e3181ec1476
Medical Errors And Safety Systems

Advances in patient safety require a receptive culture that values transparency, communication, and mutual respect. The Safety Attitude Questionnaire is an effective tool that can be used to assess the safety culture in a variety of clinical settings. Transformational leadership is essential in promoting a culture of safety. There are several strategies available to these leaders that will improve patient safety including Patient Safety Leadership Walkrounds, briefings, huddles, debriefings, and conflict resolution. Finally, leaders must maintain a “just culture” that recognizes most errors involve system deficiencies not human error and that disruptive behavior cannot be tolerated.

Center for Patient Safety, Department of Anesthesiology, University of Miami-Jackson Memorial Hospital, Miami, Florida

Correspondence: Paul A. Gluck, MD, University of Miami-Jackson Memorial Hospital, Center for Patient Safety, 4th Floor, Miami, FL. E-mail: pagluck@alum.mit.edu

© 2010 Lippincott Williams & Wilkins, Inc.