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The 3Rs Program: The Colorado Experience

QUINN, RICHERT E. MD, FACS, ARM; EICHLER, MARY C. RN, BSN

Clinical Obstetrics and Gynecology: December 2008 - Volume 51 - Issue 4 - p 709-718
doi: 10.1097/GRF.0b013e3181899cc2
How to Prevent a Malpractice Suit

COPIC Insurance Company is a Colorado-based medical liability carrier. From October of 2000 to the present, it has employed an early intervention program called the 3Rs program standing for recognize, respond, and resolve. The program emphasizes disclosure, transparency, apology, and patient benefits. The origins of the program, its operational aspects, and results of implementation are discussed.

COPIC Insurance Company, Denver, Colorado

Correspondence: Richert E. Quinn, MD, FACS, ARM, COPIC Insurance Company, 7351 Lowry Building, Denver, CO 80230. E-mail: rquinn@copic.com, meichler@copic.com

© 2008 Lippincott Williams & Wilkins, Inc.