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The Untapped Potential of Patient and Family Engagement in the Organization of Critical Care

Haines, Kimberley J. BHealthScience (Physiotherapy), PhD1,2; Kelly, Phillipa3; Fitzgerald, Peter4; Skinner, Elizabeth H. PhD, BPhysiotherapy (Hons)1; Iwashyna, Theodore J. MD, PhD, FCCM5,6

doi: 10.1097/CCM.0000000000002282
Concise Definitive Review

Objective: There is growing interest in patient and family participation in critical care—not just as part of the bedside, but as part of educational and management organization and infrastructure. This offers tremendous opportunities for change but carries risk to patients, families, and the institution. The objective is to provide a concise definitive review of patient and family organizational participation in critical care as a high-risk population and other vulnerable groups. A pragmatic, codesigned model for critical care is offered as a suggested approach for clinicians, researchers, and policy-makers.

Data Sources: To inform this review, a systematic search of Ovid Medline, PubMed, and Embase was undertaken in April 2016 using the MeSH terms: patient participation and critical care. A second search was undertaken in PubMed using the terms: patient participation and organizational models to search for other examples of engagement in vulnerable populations. We explicitly did not seek to include discussions of bedside patient-family engagement or shared decision-making.

Study Selection: Two reviewers screened citations independently. Included studies either actively partnered with patients and families or described a model of engagement in critical care and other vulnerable populations.

Data Extraction: Data or description of how patient and family engagement occurred and/or description of model were extracted into a standardized form.

Data Synthesis: There was limited evidence of patient and family engagement in critical care although key recommendations can be drawn from included studies. Patient and family engagement is occurring in other vulnerable populations although there are few described models and none which address issues of risk.

Conclusions: A model of patient and family engagement in critical care does not exist, and we propose a pragmatic, codesigned model that takes into account issues of psychologic safety in this population. Significant opportunity exists to document processes of engagement that reflect a changing paradigm of healthcare delivery.

1Physiotherapy Department, Western Health, St. Albans, Victoria, Australia.

2Clinical Education Unit, Austin Health, Heidelberg, Victoria, Australia.

3Critical Care Patient, Austin Health, Heidelberg, Victoria, Australia.

4Family Member of a Critical Care Patient, Austin Health, Heidelberg, Victoria, Australia.

5Division of Pulmonary & Critical Care, Department of Medicine, University of Michigan, Ann Arbor, MI.

6Center for Clinical Management Research, VA Ann Arbor Health System, Ann Arbor, MI.

Supplemental digital content is available for this article. Direct URL citations appear in the printed text and are provided in the HTML and PDF versions of this article on the journal’s website (http://journals.lww.com/ccmjournal).

Dr. Iwashyna disclosed government work. The remaining authors have disclosed that they do not have any potential conflicts of interest.

For information regarding this article, E-mail: kimberley.haines@wh.org.au

Copyright © by 2017 by the Society of Critical Care Medicine and Wolters Kluwer Health, Inc. All Rights Reserved.