Skip Navigation LinksHome > July/September 2013 - Volume 36 - Issue 3 > Internet Access and Patient Portal Readiness Among Patients...
Journal of Ambulatory Care Management:
doi: 10.1097/JAC.0b013e31829702f9
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Internet Access and Patient Portal Readiness Among Patients in a Group of Inner-City Safety-Net Practices

Sanders, Mechelle R. BA; Winters, Paul MS; Fortuna, Robert J. MD, MPH; Mendoza, Michael MD, MPH; Berliant, Marc MD; Clark, Linda MD, MS; Fiscella, Kevin MD, MPH

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Abstract

The use of online personal health records (PHRs) threatens to transform the digital divide to a health care divide among the underserved. Little is known about underserved patients' ability to access online PHRs. We examined these factors among patients within safety-net practices. Among respondents (N = 654), only 12% had no experience of using a computer, and most were interested in using it to communicate with their provider. Age, sex, and race were not associated with interest in PHRs. A majority of patients have access to the Internet and are interested in using a PHR to manage their care, but they are not prepared.

© 2013 Wolters Kluwer Health | Lippincott Williams & Wilkins

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