“Hard Lessons from a Long Hospital Stay” (April) reveals the effect of inadequate health care staffing in hospitals. Patients don't want special spa treatments. They want basic activities of daily living fulfilled—grooming, oral care, and simple toileting.
As a student nurse, I enjoy giving patients bed baths and back massages. I listen to their stories without hurrying. Yet they often apologize to us, telling nursing students they're sorry for taking up too much of our time.