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Emergency: Communicating with ED Patients Who Have Chronic Mental Illnesses

Stanton, Ken PhD, RN

AJN, American Journal of Nursing:

When communication is the primary clinical intervention, adapting your style to suit the patient's needs benefits everyone.

In Brief

Using a few simple techniques can make EDs safer and encourage patients' participation in their own care.

Author Information

Ken Stanton is a staff nurse at Alta Bates Summit Medical Center, Berkeley, CA, where he has worked in the ED and on the psychiatric unit. Contact author: Emergency is coordinated by Polly Gerber Zimmermann, MS, MBA, RN, CEN:

© 2007 Lippincott Williams & Wilkins, Inc.