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Advances in Neonatal Care:
doi: 10.1097/ANC.0000000000000046
Original Research

Improvements in Staff Quality of Work Life and Family Satisfaction Following the Move to Single-Family Room NICU Design

Watson, Jo PhD, RN(EC); DeLand, Marion RNC-NIC, MN; Gibbins, Sharyn PhD, RN(EC); MacMillan York, Elizabeth RN; Robson, Kate MEd

Section Editor(s): Dowling, Donna PhD, RN - Section Editor

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Abstract

OBJECTIVE:

The purpose of this study was to determine whether there were differences in staff quality of work life and parent satisfaction when a neonatal intensive care unit moved from an open-bay design to a single-room model of care.

DESIGN:

This descriptive study measured staff quality of work life and family satisfaction before and at 2 time periods after the relocation of a perinatal centre and the introduction of single-family room care. Differences in work life quality and satisfaction were determined using 2-sample t-tests.

RESULT:

There were improvements in staff quality of work life and family satisfaction at both time periods following the move.

CONCLUSION:

Lessons learned may be of value to other units considering such a move. A neonatal intensive care unit designed to contribute to parental and staff well-being is a model to be considered for future neonatal designs.

© 2014 by the National Association of Neonatal Nurses.

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