Skip Navigation LinksHome > July/August 2011 - Volume 15 - Issue 4 > SAY WHAT? THE LOST ART OF EFFECTIVE LISTENING
ACSM'S Health & Fitness Journal:
doi: 10.1249/FIT.0b013e31821ec8a6
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SAY WHAT? THE LOST ART OF EFFECTIVE LISTENING

Kolovou, Tatiana A. M.B.A.

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Abstract

LEARNING OBJECTIVES: • To understand the communication model and the role of the listener in the communication process.

• To recognize and avoid common listening process pitfalls.

• To incorporate effective listening response techniques in day-to-day communication situations.

© 2011 American College of Sports Medicine

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