Skip Navigation LinksHome > September/October 2010 - Volume 14 - Issue 5 > Managing the Member Experience
ACSM'S Health & Fitness Journal:
doi: 10.1249/FIT.0b013e3181ed57b0
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Managing the Member Experience

Evans, David L. M.A.

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Abstract

LEARNING OBJECTIVE: • To introduce the reader to the importance and specific ways of creating and managing an environment within a health and fitness center that provides consistently positive member experiences.

© 2010 American College of Sports Medicine

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