Enter your Email address:
Wolters Kluwer Health may email you for journal alerts and information, but is committed
to maintaining your privacy and will not share your personal information without
You currently have no recent searches
KELLNER, KENNETH R. MD, PhD
Dr. Kellner is director of the third-year clinical clerkship, Department of Obstetrics and Gynecology, University of Florida College of Medicine, Gainesville.
I thought I had it all figured out. After ten years as a clerkship director, I thought that if I put everything in the syllabus then the students would do everything I wanted them to without any further instruction. Yet, they constantly asked questions that, as I told them, were answered in the syllabus. Going over the same material every eight weeks had certainly worn down my patience with their lack of attention. How could they be so forgetful?
Then my wife and I took a two-week trip to Greece and Turkey. It was our first trip with a full-time guide. The guide's name was David. At the end of the day, David would tell the group what we would see the next day, when and where to meet, what to wear, and other important information. What struck me was that the next morning he would go over the same information as if he had never said it to us. My first thought was this was insulting, “Does he think we're so forgetful that we can't remember a few simple things?” Then I thought of how often I found myself in a room and could not remember why I was there, or struggling to remember the name of a drug mentioned in a lecture just the day before or the name of the student who had presented to me in clinic that morning. I realized that I was assuming the students would remember everything while David was assuming we wouldn't remember anything. By saying things every time as if it were the first time, he not only made sure we knew what we needed to know, but he avoided any overt or covert judgment of our memories. Wouldn't my students benefit from the same approach?
On my return, I had two signs made for the clerkship administrator and me to put on the walls in our offices. They read “Do Every Time Like the First Time” Since then, when asked a question I know we've already answered, we calmly answer it or subtly suggest they look in the syllabus. This has not only resulted in a more positive response from the students but eliminated the mental stress of making a judgment about their memories. Five years later we took another trip with this same company and David was one of the guides! He was very surprised and proud to learn that he had made me not only a better historian of Greece but also a better teacher of obstetrics and gynecology.
© 2003 Association of American Medical Colleges
Colleague's E-mail is Invalid
Your Name: (optional)
Separate multiple e-mails with a (;).
Thought you might appreciate this item(s) I saw at Academic Medicine.
Send a copy to your email
Your message has been successfully sent to your colleague.
Some error has occurred while processing your request. Please try after some time.
An Existing Folder
A New Folder
The item(s) has been successfully added to "".
Login with your LWW Journals username and password.
Username or Email:
Enter and submit the email address you registered with. An email with instructions to reset your password will be sent to that address.
Link to reset your password has been sent to specified email address.
What does "Remember me" mean?
By checking this box, you'll stay logged in until you logout. You'll get easier access to your articles, collections,
media, and all your other content, even if you close your browser or shut down your
To protect your most sensitive data and activities (like changing your password),
we'll ask you to re-enter your password when you access these services.
What if I'm on a computer that I share with others?
If you're using a public computer or you share this computer with others, we recommend
that you uncheck the "Remember me" box.
Save my selection